Booking & cancellation policies
Know what is confirmed before you travel.
Booking, amendment and cancellation terms depend on the confirmed supplier and rate. We make those terms clear before you commit.
Before payment
We will outline the confirmed price, inclusions, payment schedule and the applicable amendment or cancellation conditions for the arrangement you are considering.
Changes and cancellations
Supplier conditions vary by property, transport provider, dates and rate type. Any charges or refunds are governed by the specific terms accepted at booking.
Important note
This page is general guidance, not a substitute for the confirmed booking documentation supplied for your journey.